How Wallet Data Enters Our Records
Our Privacy Policy covers details entered during account creation, including your phone number, verification status and selected account settings. When you use DANA, OVO, GoPay or QRIS, we receive transaction references and status details needed to match a wallet action with your account; we do not
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need your wallet password. Bank transfer and virtual account references may also appear when you choose those routes. We use these records to confirm account activity, investigate an unclear receipt and protect access from unusual device behaviour. We retain records only for the period needed for
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account support, security checks and applicable legal duties. Access and eligibility depend on local law, and the policy may apply differently where local law permits. You can ask us to explain a record, correct an error or clarify the reason for a data request through the
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contact paths below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.